Orders, Support & After-Sales Service

• Where can I find product manuals and user guides?

  

  Product manuals, user guides, brochures, and related files can be found in the Downloads section of the Tattu website. Users should always refer to the latest official document for their specific product model.

• What should I do if my battery is not working properly?

  

  Stop using the battery immediately, inspect it for swelling, damage, abnormal heat, leakage, or connector issues, and contact Tattu support or the seller with product information, purchase details, photos, and a description of the issue.

• Does Tattu provide after-sales service?

  

  Yes. Tattu provides after-sales support through its official support channels. Service availability, warranty terms, and handling processes may vary depending on product type, region, purchase channel, and issue details.

• How do I contact Tattu for technical support?

  

  You can contact Tattu through the official website’s Contact Us or Support section. For faster assistance, include the product model, serial number if available, use case, charger model, drone platform, and issue description.

• Can I download firmware, datasheets, or brochures from the website?

  

  Yes. Tattu provides downloads such as product brochures, user guides, and support documents through its website. Availability may vary by product category and model.