Privacy Policy
Last Updated: June 30, 2026
This Privacy Policy explains how TattuWorld, Tattu, and its affiliated companies, including Grepow-related entities where applicable (“Tattu,” “we,” “our,” or “us”), collect, use, disclose, and protect personal information when you visit or use our website, products, services, inquiry forms, contact forms, newsletters, downloads, applications, and related online services (collectively, the “Services”). By using our Services, submitting an inquiry, subscribing to our newsletter, downloading materials, or contacting us, you acknowledge that you have read and understood this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
1.1 Information You Provide to Us
When you contact us, submit an inquiry, request a customized battery solution, subscribe to our newsletter, download resources, or communicate with our team, we may collect:
1.2 Business and Product Inquiry Information
If you contact us for product consultation, technical support, customized battery solutions, cooperation, distribution, or after‑sales support, we may collect information related to your business needs, product requirements, application scenarios, order interests, and technical specifications.
1.3 Newsletter Information
If you subscribe to our newsletter, we may collect your email address and use it to send product updates, company news, industry news, marketing communications, and related information. You may unsubscribe at any time by following the unsubscribe instructions in our emails or by contacting us.
1.4 Automatically Collected Information
When you visit our website, we may automatically collect certain technical information, including:
IP address
Browser type and version
Device type
Operating system
Referring and exit pages
Pages viewed
Date and time of visit
Approximate location based on IP address
Website usage and interaction data
Cookie identifiers and similar tracking information
1.5 Cookies and Similar Technologies
We may use cookies, pixels, tags, scripts, local storage, and similar technologies to operate our website, remember user preferences, analyze website performance, improve user experience, and support marketing or advertising activities.
You can control cookies through your browser settings. However, disabling certain cookies may affect the functionality of our website.
2. How We Use Your Information
We may use personal information for the following purposes:
To respond to your inquiries, messages, and support requests
To provide product information, quotations, and customized solution support
To process business cooperation, distribution, and partnership requests
To provide technical support and after‑sales assistance
To send newsletters, marketing communications, and product updates
To improve our website, products, services, and user experience
To analyze website traffic and performance
To prevent fraud, abuse, security incidents, and unauthorized access
To comply with legal obligations and regulatory requirements
To protect our rights, property, safety, users, and business interests
To manage customer relationships and business communications
3. Legal Bases for Processing Personal Information
Where applicable under data protection laws such as the GDPR or UK GDPR, we process personal information based on one or more of the following legal bases:
Consent: For example, when you subscribe to newsletters or agree to certain cookies.
Contractual necessity: When processing is necessary to respond to your request, provide services, or take steps before entering into a business relationship.
Legitimate interests: For example, to improve our Services, respond to business inquiries, secure our website, and communicate with customers.
Legal obligations: When we are required to process or retain information to comply with applicable laws.
4. How We Share Your Information
We do not sell your personal information. We may share personal information in the following situations:
4.1 Affiliates and Related Companies
We may share information with our affiliated companies, branches, sales offices, service teams, or related business entities for customer support, product consultation, technical assistance, order coordination, marketing, and business operations.
4.2 Service Providers
We may share information with trusted third‑party service providers that help us operate our website and business, such as:
Website hosting providers
Email and newsletter service providers
Customer relationship management systems
Analytics providers
IT and security service providers
File storage and communication tools
Marketing and advertising service providers
These service providers are authorized to use personal information only as necessary to provide services to us.
4.3 Business Partners and Distributors
If your inquiry relates to a specific region, product, quotation, sales request, or after‑sales support, we may share relevant information with authorized distributors, regional partners, or local support teams to respond to your request.
4.4 Legal and Compliance Purposes
We may disclose personal information if required to do so by law, regulation, legal process, government request, or when we believe disclosure is necessary to protect our rights, safety, property, users, or the public.
4.5 Business Transfers
If we are involved in a merger, acquisition, restructuring, sale of assets, financing, or similar transaction, personal information may be transferred as part of that transaction, subject to appropriate confidentiality protections.
5. International Data Transfers
Because we operate globally and may work with affiliated companies, branches, distributors, service providers, and partners in different countries, your personal information may be transferred to, stored in, or processed in countries outside your country of residence.
Where required by applicable law, we will take appropriate measures to protect your personal information during international transfers, such as contractual safeguards or other legally recognized transfer mechanisms.
6. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, including to respond to inquiries, provide services, maintain business records, comply with legal obligations, resolve disputes, and enforce agreements.
The specific retention period may vary depending on the type of information, the nature of our relationship with you, applicable legal requirements, and business needs.
When personal information is no longer needed, we will delete, anonymize, or securely store it in accordance with applicable laws and internal procedures.
7. Your Privacy Rights
Depending on your location and applicable law, you may have certain rights regarding your personal information, including the right to:
Access the personal information we hold about you
Request correction of inaccurate or incomplete information
Request deletion of your personal information
Object to or restrict certain processing activities
Withdraw consent where processing is based on consent
Request data portability
Opt out of marketing communications
Lodge a complaint with a data protection authority
To exercise your rights, please contact us using the contact information provided in this Privacy Policy. We may need to verify your identity before responding to your request.
8. Marketing Communications
If you subscribe to our newsletter or otherwise agree to receive marketing communications, we may send you product updates, company news, industry information, promotional content, and related communications.
You may opt out of marketing emails at any time by clicking the unsubscribe link in our emails or by contacting us. Even if you opt out of marketing communications, we may still send you non‑marketing messages related to your inquiries, transactions, support requests, or legal notices.
9. Cookies and Analytics
We may use cookies and analytics tools to understand how visitors use our website, measure website performance, improve content, and enhance user experience.
Cookies may be used for:
Essential website functions
Security and fraud prevention
Remembering preferences
Traffic and usage analytics
Marketing and advertising measurement
Embedded content and social media features
You can manage or disable cookies through your browser settings. Where required by law, we will request your consent before using non‑essential cookies.
10. Third‑Party Websites and Links
Our website may contain links to third‑party websites, online shops, social media platforms, video platforms, app stores, distributors, or partner websites.
This Privacy Policy does not apply to third‑party websites or services. We are not responsible for the privacy practices, content, or security of third‑party websites. We encourage you to review the privacy policies of any third‑party websites you visit.
11. Data Security
We take reasonable technical, administrative, and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, disclosure, or destruction.
However, no method of transmission over the Internet or method of electronic storage is completely secure. Therefore, we cannot guarantee absolute security of your personal information.
12. Children's Privacy
Our Services are intended for business users, professional users, drone users, FPV enthusiasts, and general website visitors. They are not directed to children under the age of 13, or the equivalent minimum age under applicable local law.
We do not knowingly collect personal information from children. If you believe that a child has provided us with personal information, please contact us and we will take appropriate steps to delete such information.
13. California Privacy Notice
If you are a California resident, you may have additional rights under applicable California privacy laws, including the right to know, access, correct, delete, and opt out of certain uses or disclosures of personal information.
We do not sell personal information. If our practices change, we will update this Privacy Policy and provide applicable opt‑out mechanisms as required by law.
To exercise your California privacy rights, please contact us using the contact details below.
14. European Economic Area, United Kingdom, and Switzerland Users
If you are located in the European Economic Area, the United Kingdom, or Switzerland, you may have additional rights under applicable data protection laws, including the right to access, rectify, erase, restrict, object to processing, and request portability of your personal information.
You may also have the right to lodge a complaint with your local data protection authority.
15. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or business operations.
When we update this Privacy Policy, we will revise the “Last Updated” date at the top of this page. Your continued use of our Services after the updated Privacy Policy becomes effective means you acknowledge the updated terms.
16. Contact Us
If you have any questions, requests, or concerns about this Privacy Policy or how we handle personal information, please contact us:
Tattu Privacy Team
Website: https://tattuworld.com/
Email: [email protected]
U.S. Branch:
Grepow Inc.
290 Lindbergh Ave, Livermore, CA 94551, United States
Email: [email protected]
European Branch:
Genspow GmbH
Ottostr. 11, 41352 Korschenbroich, Germany
Email: [email protected]
Please replace bracketed contact information with the correct legal entity and official privacy contact before publishing.
